Help Center
Help & FAQ
Quick answers for buyers, tenants and property owners.
Buying & renting
How do I contact the owner of a property?
Open the property and use WhatsApp Inquiry, Request Callback, Schedule Visit or the Contact Property Owner form. Every inquiry gets a reference number so we can follow it up.
Are listings verified?
Every submitted ad is reviewed by our team before it goes live. Listings marked “Verified” have had extra checks. Always visit the property and verify documents with the society office before paying anything.
Does ManzilPrime charge buyers or tenants?
No. Searching and contacting owners on ManzilPrime is free for buyers and tenants.
Posting an ad
How do I post my property?
Click “Add Property”, complete the 7 short steps and submit. Our team reviews it and publishes it — usually after a quick check of the details and photos.
How long does a free ad stay live?
Your ad stays live for 7 days free of charge. Two days before it ends we email you a private link to renew it.
Is my phone number shown publicly?
No. Your contact details are kept private. Buyers send inquiries through ManzilPrime and we pass genuine inquiries on to you.
Can I edit or remove my ad?
Yes. Message us on WhatsApp (+971 56 978 9142) or email [email protected] with your ad reference and the change you need.
Renewal, Featured & payments
How do I renew my ad?
Open the private renewal link in your ManzilPrime email, choose a plan, transfer the amount to our UBL account and send us the transaction ID or receipt. Your ad is extended as soon as we confirm the payment.
What are Featured and Hot Deal ads?
Paid boosts that show your ad above other listings (Featured) or in the homepage Hot Deals sliders (Hot Deal) for the selected number of days. Boosted ads are clearly labelled.
How long does payment confirmation take?
We check transfers in our UBL account and confirm by email. If you need it faster, WhatsApp us your reference.
What if my ad expires?
It stops appearing in search results, but nothing is deleted. You can renew it any time with your link and it will reappear.